Privacy Policy – Decode Performance

Last updated: 25/08/2025

Who We Are

Decode Performance is a performance diagnostics and coaching platform that provides emotionally intelligent profiling tools for athletes, coaches, and parents.

Our website address is: https://decodeperformance.com

What Data We Collect

We collect and process the following personal data:

Name and email address (via Stripe or contact forms)
Quiz responses and diagnostic answers
Payment information (processed securely via Stripe — we do not store card details)
Form responses for advanced profile analysis (e.g., Performance Signature Grid)

How We Use Your Data

We use your data to:

Deliver personalised reports and coaching materials
Fulfil product purchases and send email communications
Improve our services and user experience
Respond to customer support queries
Comply with legal obligations

Who We Share Your Data With

We never sell your data. We only share data with trusted third parties essential for service delivery:

Stripe (for secure payments)
Zapier (for automated workflows)
Google Forms (for diagnostic input)
Email providers (for communication)

All third parties are GDPR-compliant and committed to data security.

Cookies & Analytics

We use cookies to:

Improve site performance
Track anonymous user behaviour via tools like Google Analytics

You can disable cookies in your browser settings.

How Long We Keep Your Data

We retain data only as long as needed to deliver your purchased services and comply with legal requirements.

You can request deletion of your data by emailing: info@decodeperformance.com

Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the ICO (UK) or relevant authority in your jurisdiction

Contact

For any data-related concerns, email us at:
📧 info@decodeperformance.com

Legal Entity:

Decode Performance is a trading name of Tanya Lawton.
All intellectual property and content on this site is owned by Tanya Lawton.